1 reviews | Active since Dec 2015
DANGER!!! **** TO ***** MONEY
I app**** for LFS to assist on a loan. The Terms state \The loan-finding service we provide is free of charge."I filled in all details on the website and I knew about the R395 and was a compulsory box to tick understanding this will commence upon accepting the loan they helped find me.<br> Someone did try to contact me in the morning some time after the application and I requested they call after 16h. I was in a meeting and missed their call. No one contacted me again. I have not spoken to anyone from LFS providing me with details and procedures regarding the loans that were supposed to be free. I did not accept any loans and I received no service from them but was forced to tick a box for them to deduct money? This is unacceptable service and a way to ***** money.<br> I received my salary and immediately R395 was deducted from my salary. I called them and explained the matter. The person added that I could have checked my approval on the website when logging in.<br> Why must I chase their a$$es to find out if my application was approved if it is their responsibility to contact me and explain everything? <br> I very much concur that this company must close their doors.<br> """
Thank you for contacting Loan Finder SA.
As we can see on the system your complaint has already been resolved within the customer service department on the 18.12.2015 at 8.15am by one of the call centre agents.
Kind Regards
Malcolm
Thank you for contacting Loan Finder SA.
As we can see on the system your complaint has already been resolved within the customer service department on the 18.12.2015 at 8.15am by one of the call centre agents.
Kind Regards
Malcolm
