LJvR
Lizelle Janse van Rensburg
1 reviews | Active since Nov 2015
05 Nov 2015, 08:32
Charging for NO service
When applying for a loan the email from Loan Finder SA states it will be free!!!! No charge, yet they deducted R395 from my account without warning and NO service was delivered!!!!<br> <br> Then I get an email to congratulate me on choosing to purchase \our Legal and ID Assist plan together with 4 Comprehensive Credit Reports per annum". I never agreed to any of their services!!! <br> <br> I want my money back and to be deleted on their system!!!!!!"""
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Loan Finder SA's replyOfficial
05 Nov 2015, 09:00Hello Lizelle77,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
Loan Finder SA's reply05 Nov 2015, 09:00
Official
Hello Lizelle77,
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm
We have received your complaint via email / on Hellopeter.com and have logged it with our forensics team. We aim to resolve your complaint within the next 72hrs.
Here at Loan Finder SA we value our clients opinion and treat all complaints of any nature, very seriously.
We ask for your patience in this regard, and are confident you will receive positive feedback.
Kind regards
Malcolm