SP
Sabeera P

1 reviews | Active since Nov 2015

25 Nov 2015, 12:19

charged for going on the website

I went on the website of loanfinder SA and just checked what they are all about , attempted to apply for a loan but did not continue the services, i did not send them any documentation an they did not send me anything to say the loan is a success or not . 6 months down the line i received an sms and and email stating i owe them R399 and my payment was apparently suppose to be made on the last day of June 2015.They going to hand me over for legal action, i did not use there loan service, I called them to find out how this is possible i was advised that even if i did not send my documentation that was required i still have to pay cause they dont give you a loan but help you find one, they didn't even help me find a loan so im really confused now as to what i should do. i will definitley not pay for something that i didnt use or benifit anything from.

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Replies (1)
Loan Finder SA
Loan Finder SA's reply25 Nov 2015, 14:51
Official
Hello Angel Eyes 007,

Thank you for contacting Loan Finder SA.

Our 3-in-1 Plan consists of our 24-month Legal and ID Assist, full credit report and free loan-finding service. The cost for the plan is a once-off R395. The loan-finding service is offered to you upfront and the credit report is available upon completion of the application, as you do not pay for these services. The Legal and ID Assist service activates once the fee has been paid.

We do not have a fee of R399 and we do not hand our clients over for any legal action as we are a service provider and not a credit provider.

Kind Regards
Malcolm