****** annoying

These guys from loanfinder are sending me pre recorded message/calls. Its annoying and I feel its a breach of privacy because I haven't given consent to phone me or leave me messages. Please remove me from your \annoy list""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916559;893260;16;2;0;1;0;0;2;15/11/12 13:08;158;NULL;15/07/22 9:20;15/11/10 10:30;********** deductions with no contract;5,31E+12;Thandokasi, Mkhululi Botman;***;Ons het n Data Internet usb stokkie, In Maart maand 2015 het ons probleme opgetel met die data stokkie en het my dogter mtn gebel om te hoor of die probleem nie dalk by hulle le nie, maar ons het nie n ****rak by mtn nie ons het n ****rak by telkom maar n mtn sim kaart. Die probleem was dat daar geen data beskikbaar was op die kaart nie en het my dogter toe data self gelaai om net ons werk te kan doen op die rekenaars. Ons het vele male ges***el om probleem om te los en kom net nerens met ons probleem nie. Finlay Peeck van Telkom het ook al probeer help, Daar word net eenvoudig groot bedrae van my bank rekening afgetrek en niemand kan ons help om te se waarvoor dit afgetrek word nie, die bedra is soos volg:<br> 15/6/15 - R149 ***, 15/7/15 - R2325.12 ***, 15/8/15 - R2444.95 ***, 15/9/15 - R4879.16 MTNSPA***, 15/10/15 - R5045.51 ***. Toe ons begin navrae doen oor die bedrae het elke persoon met wie ons gepraat het geen antwoorde vir ons gehad nie. Telkom se die probleem is nie by hulle nie die probleem is by MTN. Kan iemand asb die probleem begin uitsorteer. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;376328;878414;27;2;0;1;0;0;2;15/11/27 13:53;158;NULL;15/11/10 13:05;15/11/10 11:15;Changes flights without consent or notice;;;;O booked and paid for a flight to Cape Town. The flight was meant to leave OR Tambo at 17:55 on Thursday 3 December 2015. When I wanted to print my confirmation on Sunday I found that my flight had been changed to a different time. No one contacted me or sent me a message. <br> I now had to book a different flight and pay again with a different airline as I have to be in Cape Town by 20:00.<br> I asked to be refunded and my flights cancelled.<br> Have not had any reply from Skywise;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;432097;372;9;2;0;1;0;0;2;15/11/10 14:49;158;NULL;15/11/10 14:04;15/11/10 12:11;Debit order twice in one month;7,51E+12;Finance department;***;Communication error between the broker and Santam, montly premium did go off with debit order and then I was informed that another debit order will go off on the 18th of November. I did stop my cancellation to cancel Santam insurance in time and they took my debit order 02 November and I thought my policy is in order, then I was informed another premium is going off. I actually decided to stay with Santam and not to go to another insurance company because in the past Santam gave me good client service. I can't afford 2 insurance premiums in one month.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;331608;751184;14;2;0;1;0;0;2;15/11/10 15:39;158;NULL;15/11/09 12:05;15/11/10 13:01;Old stock or Bad Quality Stock;8,11E+12;Manager;***;I bought Almond nuts and to be Honest they tasted horrible. I buy Almonds like daily at certain shops so i thought i should give Food *****'s a try cause maybe they might be cheaper. I drove from Durban just to buy Almonds and i was really disappointed. So whoever is in charge of this department please do something cause its really not nice to spend like R40 on a handful of nuts and feel like throwing them away after I've had a few.<br> <br> If Food *****'s is trying to make money by buying cheap or less quality goods to make money, well I'm gonna think twice before i buy anything from there.<br> <br> For your reputation, please change your supplier & provide us with good quality stock.<br> I really don't want to waste my money again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912141;772353;9;5;0;1;0;0;5;15/11/10 16:30;158;NULL;15/11/10 15:46;15/11/10 13:52;Excellent Service;Policy Number : ***;Buddy Jooste ;***;Thank you for your excellent service !!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;199009;33;1;5;0;1;0;0;5;15/11/10 16:32;158;NULL;15/11/10 15:46;15/11/10 13:54;AN ASSET TO FNB;5,61E+12;Roelf;***;There were a number of ********** transactions on my credit card,fortunately the perpetrator was recorded,doing the transactions.Roelf,came to our house with the prof,recorded,and was such a pleasant and cheerfull man,that we felt as if we had made a new friend.Fantastic service.Am not sure of his surname.Know it starts with a P.THANK YOU,ROELF and FNB,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;621649;55;14;2;0;1;0;0;2;15/11/13 9:56;158;NULL;15/11/11 9:04;15/11/11 7:18;BACK AND FORTH NO FEDBACK;7,00E+18;CUSTOMER CARE DEPARTMENT;***;i went to westgate mall on the 7/11/2015 to the customer care to enquire about a credit limit .i was helped by a lady by the name of Nokuthula who advised me that she has faxed my staff to the relevant department and they will be in contact with me within 48 hours.<br> i haven't received no feedback nor any correspondence i have called the westagate branch and no one could even help me or know how to assist.<br> my query is going back and forth no one wants to take responsibility and assist me. i am so disgusted with the horrific services I've received .<br> can i get assistance from a competed staff member who knows how the process flow work intervene in this matter and resolve my query???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;714828;357;16;2;0;1;0;0;2;15/11/11 10:25;158;NULL;15/11/11 9:41;15/11/11 7:47;Lack of response to complaint;6,31E+12;Danie POtgieter;***;I phoned customer care more than a month ago with a problem on my invoice. A technician was going to return my call. Well, they did not! About two weeks later, I got a sms to tell me to put the query in writing. I did and still no response.<br> <br> I received my new invoice for October and the same problems occur. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;499194;793962;16;2;0;1;0;0;2;15/11/11 11:34;158;NULL;15/11/11 10:42;15/11/11 8:56;No response on fault logged;4,50E+11;;***;Good day,<br> <br> I logged a fault last Friday regarding our Internet that is not working and when it does work it is really slow. The reference number is 505CWK06111. Can someone please look into this and fix the problem, we need the Internet to work again asap please.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900305;793962;16;2;0;1;0;0;2;15/11/12 9:34;158;NULL;15/11/12 8:44;15/11/12 6:56;FALSE ADVERTISING ref SM 150695;6,31E+12;The Social Media Team;***;Looking at reports being posted, it appears that this 'out of stock' issue with Telkom is a common problem. one gets the impression that is may be a competitive strategy to deviate potential clients from other service providers. in my case it worked because I did not take up another offer whilst waiting for a promised response from Telkom. <br> <br> My query has been going on since mid August. All I get was 'escalated' responses from the social media team. I have even given alternative telephone numbers. Still no successful contact. This is now bordering on the most ridiculous customer service quality. Telkom, be ethical about your business practices. If you don't have stock, stop advertising as if you do. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;288553;1233;21;5;0;1;0;0;5;15/11/13 10:00;158;NULL;15/11/12 9:16;15/11/12 7:22;WOrds are not enough to say thank you;*** and ***;Amanda De Robillard;***;A heartfelt THANK YOU to Amanda De Robillard..for assisting on a rather tricky claim my family put on an 2 funeral policies. Amanda can testify to how time consuming and difficult the circumstances were. On behalf of my family, we cannot say thank you enough to Amanda and Metropolitan..for REALLY going waayyyyy beyond the call of duty..to finalize and assist with the paying out of these much needed and appreciated monies. We CANNOT say thank You enough. God Bless you All.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;766336;724;14;2;0;0;0;0;2;15/11/12 11:40;158;NULL;15/11/12 10:07;15/11/12 9:02;Terrible service;7,91E+12;Tenacity /Confirmation Department;***;I would like to express my disappointment in the service I received from the Arkemans confirmation department. I app**** for credit at Akermans and they were quick to send an sms the next day confirming that the account has been approved and I needed to send the relevant documentation to their tenacity department as proof of income. I kept on e-mailing, faxing, and even went to the store to submit all details required, They kept on sending smses stating they still have not received all documentation. I ended up e-mailing this from my work place, I later on received an e-mail stating that my account was closed due the latest info received. I then phoned to find out why let me go through all the trouble if they knew I was not eligible???Why not do a proper needs analyses before confirming that the account is approved, why THE FALSE ALARM????. Your service is terrible and I WILL NEVER RECOMMEND YOUR STORE TO ANYONE!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;712862;765374;14;2;0;1;0;0;2;15/11/12 19:29;158;NULL;15/11/12 17:56;15/11/12 16:51;Takealot Delivery Service is totally PATHETIC!!!;7,71E+12;;***;It's the first time I've ordered something from takealot. (Order: ***) I placed the order on Monday 09/11/2015 for delivery today on 12/11/2015. I've tracked the order that was already delivered in Nelspruit for Barberton Tuesday morning 6:27AM but for delivery 12/11/2015. Today(12/11/2015) at 13:37 I've received a confirmation email that my order is scheduled for delivery before 5:00PM. I ensured that someone were home the whole day to receive the delivery on my behalf for I were at work. Just after 5 I've phoned the delivery service to confirm where my order were. I was suddenly told that nobody were at the delivery address in the morning which is totally ******** and also I only received the confirmation email 13:37 for delivery before 5:00PM. First I were told that my package will now be rescheduled for delivery on Monday then by someone else on Friday. I even offer to collect the package at Nelspruit myself which they also refused. I feel it's totally unacceptable. The delivery service is pathetic and I will never order something from takealot again. If my order is not delivered by tomorrow I will cancel the order and lay a official complaint with Consumer Commission.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;410603;793962;16;2;0;1;0;0;2;15/11/13 9:48;158;NULL;15/11/13 8:55;15/11/13 7:10;Incorrect LTE contract loaded on account. ;9,00E+12;Cancellations department;***;After fighting for months with Telkom to move my ADSL line, I was finally informed that they cannot move my ADSL line and that my option is only LTE. A lady phoned me and told me that there are no month to month contracts, only 24 month contracts available. She told me she will give me a contract for R649pm and I get 20GB of data. I received the router and took it to the Centurion mall branch the next day (28 october) to get information on what contract I have. I was shown that there are indeed month to month contracts and I was **** to, in order to lock me into a 24 month contract. I told them to cancel the 24 month contract (Smart Home Advanced LTE) and I app**** for a month to month contract (Smart Broadband Wireless 50GB). To this day, the contract has not been cancelled. It is still showing under my account. Even though I cancelled and handed the router back before the sim cards were even activated. I have been constantly requesting for this contract to be cancelled and removed from my account. I have emailed Ashley Jacobs and Annetjie Kidson. Yet the 24 month contract has STILL NOT been cancelled.<br> Shocking service once again from Telkom;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;157747;357;16;2;1;1;5;3;5;15/11/13 10:10;158;2;15/11/13 9:25;15/11/13 7:32;Trying to get assistance when unable to use servic;7,10E+12;;***;Twice now when I have had a connection issue and I have called the Call Centre I have been told I need to provide at least 3 other phone numbers of people having the same problem. My issue with that is does that mean only if 4 or more people have a problem will it be looked at and expecting me to hand out other peoples phone numbers isn't ethical. I can't just supply numbers of other people without their permission, and in any case how am I supposed to do that if most other people that I know do not subscribe to Vodacoms service? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859955;720643;14;2;0;1;0;0;2;15/11/13 15:52;158;NULL;15/11/13 14:55;15/11/13 13:14;Bad quality: Diamonds falling out of ring;;;***;I bought my ring at American Swiss Menlyn. I had the ring custom made to fit my fingers since they are a bit small (at an extra price of course). About 2 months back, a diamond fell out and I contacted customer care to explain that I work in an office behind a computer, I do not do heavy work & I take my ring off in the evenings when I get home. It is not exposed to chemicals. So I don't understand why a diamond would fall out. They just told me to take it for repairs because it is 3 years old. I took it to American Swiss Brooklyn and I got it back last Wednesday on the 4th of November. I was charged R1094.40 for the repair. Today, 13 November, a diamond fell out again. Literally a week later. Really American Swiss?? Where is your promise quality in your products? I have now spent a total of R7200 on bad quality. I am SO frustrated.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;565087;357;16;2;0;1;0;0;2;15/11/16 7:09;158;NULL;15/07/13 6:22;15/11/14 4:31;Faulty Samsung S6 Edge handset;7,90E+12;;***;I have upgraded my Vodacom contract to S6 Edge. I started to realize the phone had signal or reception problems and extremely poor battery life. After logging the fault on numerous occasions I finally received a new phone when they approved OBF. The new phone they provided me has the exact same problems. It has been through to the vodacom repair centre twice already with no improvement. I wish Vodacom realizes that there is a major problem with these phones and cannot let these problems persist in the market . I am now paying over R1000 p/m but have resorted to my old S4. When I ask the vodacom Fourways repairs manager what I can do he told me 'doesn't know but there are many customers with same problems'. I have taken the contract out with Vodacom so I expect them to act on my behalf if the problem is with Samsung. At the moment I have logged numerous calls to cancel my contract but I don't get any feedback from Vodacom. I would like to cancel my contract as i have had enough and this is in breach of the consumer protection act. Should I not get satisfaction in the next week I will seek legal advice to get contract cancelled.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;634338;804699;16;2;1;1;5;3;5;15/11/16 11:46;158;2;15/11/16 11:02;15/11/16 9:08;haven't collected device;***;;***;Hi, I've been waiting for 3 weeks for you guys to collect this device? I have now resorted to lodging a formal complaint as I am unable to hold on for a call centre agent for 20 minutes.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882695;53;13;2;0;1;0;0;2;15/11/16 12:39;158;NULL;15/11/08 11:42;15/11/16 10:01;3rd Breakdown on a new Juke Tekna 2013 Model;6,61E+12;Karika;***;On the 08 November 2015 at 13h45 I called Karika at Nissan HO to inform her that my car had a breakdown as , this is]]was the 3rd time my car is giving me mechanical problem. and she told me to call the Tow Truck as she can't help me. I then asked my neighbours to push my car, to our yard, they pushed me until at my house gate as I was far from there. Brian gave me one of the technicians cellphone number to call should my car give me a problem again. I then called John, how told me that there's nothing the can do as he doesn't have equipment to check my car. Later on tried to start the car, I started and I managed to drive back home but along the way it kept on jerking<br> Please note that I don't need this car any no longer, as it a high risk, as every time it breaks down and I got answers proving that it's not my wrong doing, that causes the car to have a breakdown. This car is 2 years old and it started to give me problems since March this year. <br> My fear is that I might be involved in an accident, as I don't know when it will die on me again. on the 10/11/2015 sent an email to Karika, to date no respond. I will be taking this up with Motor ombudsmen. I need a replacement car ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;479336;712173;41;2;1;1;5;3;5;15/11/16 15:41;158;2;15/11/16 14:52;15/11/16 13:03;Sneaky cheating consultants;8,61E+11;;***;A consultant came through to our offices offering me and my colleagues an opportunity to join zone fitness. The offer was quite appeal and I immediately told her that I was interested however I will not be able to visit the gym anytime soon because I was 7-8 months pregnant at that time..she assured me that my membership will not be activated until I visit the facility for induction and then I will be given and entry tag. 4 months down the line I receive and SMS regarding outstanding amount of 10k,.first thing first I have never been to your facility to active my membership, second,y how did they get to 10k. Then I decided to contact the manager at durbanville which I was under the impression that this matter has been resolve..and now out of no where, 1 year later I' m getting the same sms's again...clearly all the activation late is a **** from your consultants to register as many members as possible.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;259872;33;1;2;1;1;5;3;5;15/11/16 16:33;158;5;15/11/16 15:33;15/11/16 13:55;Lack of communication;8,21E+12;Lost card;***;good day <br> <br> Between the month of July and Aug 2015 i miss placed my card and when i called the lost card division i was advised that my card was Swallowed by the ATM<br> <br> i didn't received any notification that have logged invalid pin has been detected and my card will be blocked<br> <br> kindly advise how is this possible <br> <br> regards<br> Flora;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;488592;893260;16;2;0;0;0;0;2;15/11/17 17:13;158;5;15/11/16 16:32;15/11/16 14:35;Waiting For Delivery of My Phone;7,71E+12;MTN Direct;***;I upgraded on the 4th of November and was helped by Nimita Reddy and then was told that RTT courier will deliver within 3 to 5 working days. I followed up on Tuesday the 9th and was told they had a backlog. Tuesday apparently RTT is catching up with the late delivers. Thursday the 12th I phoned again and was told they will make it a priority to deliver the afternoon or on Friday.Friday I phoned again and I was told that the RTT has my packet and that they will deliver. Got the tracking number. No sorry waiting for MTN to release the authorization code. I phone MTN back and they told me that they will send the authorization . Phoned again AND YET AGAIN no sorry waiting for the authorization of MTN. I could have upgraded two weeks ago at another store but they told me that the direct sales team is faster. I really need an answer or I will cancel all of my contracts with MTN and move to someone else. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;583890;945;21;2;0;1;0;0;2;15/11/17 10:54;158;NULL;15/11/17 10:00;15/11/17 8:16;I paid my account and they debited;***;Monica;***;I have been having trouble with my salary as a post office worker and the debit order didn't go through as my salary was late ,I then made a cash deposit on the 2 November 2015 but I had called them before and after then sent proof of payment that same day but a few days later they debited,I called and was promised a refund and today they still tell me about 10 more days....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;786204;834400;18;2;0;1;0;0;2;15/11/17 13:15;158;NULL;15/11/17 12:20;15/11/17 10:37;sleeping on a hill;8,00E+12;restonic;***?***;I bought a king size bed from Rochester Kempton park,they gave me good service I loved the bed but unfortunately the quality of the bed is poor as the bed was delivered on the 17-10-2015,its now 17-11-2015 and the bed is forming a hill in the middle and slides to the sides what makes it worse is I reported it to Rochester and the said that they made a service call for restonic to come and sort the bed out until today no one of Restonic ,allthough the Rochester team stayed in touch iam getting upset and we are nearing year end and I see these guys will not help me till 2016;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;765259;748954;9;5;0;1;0;0;5;15/11/17 15:18;158;NULL;15/11/16 14:33;15/11/17 12:40;Really good service;6,61E+12;Amos Mashigo;***;I had to submit a claim after a burglary and Amos was efficient and kept in contact with messages and emails<br> Thank you for making a bad situation bearable<br> Fiona;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;919721;701749;9;2;0;1;0;0;2;15/11/18 12:26;158;NULL;15/11/18 11:42;15/11/18 9:48;Unfair system at AVBOB ;GT***X8;;***;I opened a funeral policy for my grandmother 5 years ago. She passed on last week Thursday 12 November 2015 and the funeral is on Saturday 21st November 2015. I went to AVBOB Vereeniging branch to lodge a claim. Last week Friday the 13th November my dad and my uncles went to AVOB to do a burial order, meaning AVOB will be the undertaker for my grandmother's funeral. My uncles and my dad paid R20,000 and there is still a balance of R10,000 which hasn't been paid. <br> <br> As a result AVBOB couldn't process my claim because the ID number of the funeral cover and the burial order is the same. I was informed by AVBOB Vereeniging that they can't process my claim until the balance is paid. I find this quite unfair and unreasonable because I have been with AVBOB for more than 5 years. I just don't understand why I should be inconvenienced having been a customer of AVBOB for the last 5years. I need the cash claim processed today, this morning the Vereeniging branch took supporting documents to process the claim and I would like cash claim to be paid tomorrow in my bank account because I need to buy food for my grandmother's funeral.<br> <br> As much as the ID numbers are t;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;919815;793962;16;2;0;1;0;0;2;15/11/18 14:05;158;NULL;15/11/18 13:20;15/11/18 11:27;STILL NO PHONE OR INTERNET AFTER A MONTH;***;;***;I have NEVER in my life experienced such POOR service. My telephone line has been down since 20 OCTOBER 2015. I have made NUMEROUS calls to your CAs, who, while friendly, do not have any relevant information. I have escalated faults, which, according to your technicians, is a fault at the point of exchange. <br> <br> Your SMS feature is ********. I have paid you IN ADVANCE. I HAVE CREDIT LOGGED FOR MY TELKOM ACCOUNT and still, you cannot fix the problem or communicate adequately with your clients. My ADSL does not work because, obviously, my phone doesn't work. But i'm still paying Afrihost for my internet, even though i cannot use it because you haven't fixed the fault. <br> <br> Furthermore, I have to pay to call on my cellphone as, once again, MY LANDLINE does not work. This is unacceptable. We as paying customers need more from you. Honestly, you should be ashamed of yourselves.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;127341;793962;16;2;0;1;0;0;2;15/11/18 14:10;158;NULL;15/11/02 8:00;15/11/18 11:32;Lack Service Telkom ***;8,61E+12;;***;I app**** for a telkom line on the 3rd of October, on the 2nd of November the techie rocks up to install the line. He came back to me blabering on about a cable fault that needs to be reported. On the 10th the techie returnes to install the line and I thought to myself FINALY, go home and internet is on... working... ****ing amazing! woke up the 11th and to my supprise, my service was disconnected. called telkom for the 100th time so the lady in the sales department confirmed that the service was deactivated due to order fault so she reactivated it. 10 Min after reactivating, no service AGAIN!!!! Called telkom for the 101st time, telkom advises that there is an area fault. Since the 11th, I have not had a single update on what the issue is or how long it's going to take to resolve. All I get told the whole ****ing time is that it's a general fault. in almost 3 weeks as a new customer I have not even had a full day of service. I honestly wish telkom can call a person back and give descriptive updates on the issues at hand. \This call is free when calling from your telkom line\""... what ****ing telkom line? My line is DEAD!! I HAVE TO CALL FROM MY CELL COSTING ME MONEY FOR **** SAKES!"""