Based on recent customer reviews, Load-A-Lot presents a deeply polarised customer experience. A recurring theme among dissatisfied customers is severe delivery delays, with some reporting goods withheld for weeks or months, alongside damaged items, poor communication, and unfulfilled refund or compensation promises. Several customers describe feeling misled by shifting explanations from staff. In contrast, satisfied customers consistently praise specific consultants such as Lerato and Zimkhitha, highlighting professional drivers, careful packing with bubble wrap, and smooth long distance moves. The experience appears highly inconsistent depending on which team handles the booking.
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Load-A-Lot
How is Load-A-Lot rated on Hellopeter?
Hellopeter has tracked Load-A-Lot across 45 reviews. Load-A-Lot hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Load-A-Lot ? Write a review to help others decide.
Recent reviews (2)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2023
LOADALOT / BELO HOLDINGS – DO NOT TRUST WITH YOUR BELONGINGS
LOADALOT / BELO HOLDINGS – DO NOT TRUST WITH YOUR BELONGINGS I am writing this to warn anyone considering LoadALot (loadalot.co.za) or Belo Holdings Logistics. They collected my entire life in January for a move from Joburg to Jeffreys Bay and never delivered a single item. I have dealt with Vaughan, Jason, and Tiang, who have spent months spinning lies about truck locations and delays. Every time I catch them in a lie, they disappear or block me. They are currently in possession of my furniture, my bed, and irreplaceable items like gifts from my late father and my grandmother’s keepsakes. Some of their staff even stole my phone, which I was able to track. They have rebranded to LoadALot to hide from their reputation. Do not be fooled by the professional website—I have a paper trail of every lie told by Vaughan. They are holding my livelihood and my memories hostage. Avoid at all costs.
1 reviews | Active since May 2023
LOADALOT / BELO HOLDINGS – DO NOT TRUST WITH YOUR BELONGINGS
LOADALOT / BELO HOLDINGS – DO NOT TRUST WITH YOUR BELONGINGS I am writing this to warn anyone considering LoadALot (loadalot.co.za) or Belo Holdings Logistics. They collected my entire life in January for a move from Joburg to Jeffreys Bay and never delivered a single item. I have dealt with Vaughan, Jason, and Tiang, who have spent months spinning lies about truck locations and delays. Every time I catch them in a lie, they disappear or block me. They are currently in possession of my furniture, my bed, and irreplaceable items like gifts from my late father and my grandmother’s keepsakes. Some of their staff even stole my phone, which I was able to track. They have rebranded to LoadALot to hide from their reputation. Do not be fooled by the professional website—I have a paper trail of every lie told by Vaughan. They are holding my livelihood and my memories hostage. Avoid at all costs.