dS
delmarie S

1 reviews | Active since Jan 2014

11 Feb 2022, 12:34

The support says it all..

After years of buying bras at Liza Clifford, they went the greedy route. After thinking I finally have a place that does not treat me as a number. The bra I bought was the Matilda Range. In one month, the material was torn on both cups, making the ladies look lob-sided. Apparently, their supplier thinks I am a newbie in the field and that I tore bras intentionally because I like paying so much money for a bra that gives me the correct fit and support. So sorry, that I see it as an investment. Response from their Head Office was that no refund will be given as it was done on purpose of not wearing the bra correctly. No apology, no discounted price nor replacement. How in the world can material tear in one month? When keeping to the caring guide and washing methods. I guess when people get greedy, they do not take customers unsatisfactory highly. or me being a loyal customer since 2018/2019 and keep going back when it is time for a new one. I guess the “the why” of Liza Clifford is a **** as we are just numbers on the books. For flip sakes, it is not just a meal that I can just set aside and say oh well… it is what it is.

Even though the consultants I highly praise and at least handing everything professionally. But to receive a message after weeks of waiting for feedback. “I really am sorry about your experience with us this time around with the Matilda. Really wish it could have had a better follow through🌸 Do keep well!” it is just a hit in the stomach.

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