Lack of Customer care

<p>Livewire installed an electric fence for me at the back of my property in December 2013/2014. A portion of one of the walls was not done, as Peter Reck, the owner of the business, thought that it was unnecessary to do that portion.</p> <p> </p> <p>I did not receive the COC on completion of the fence, as stated in his quotation. On 'phoning him the day after installation, I told him that someone was still trying to access an outside room. He said that he would pop around to see, which he never did.</p> <p> </p> <p>I then decided to have the rest of the fence done, and after getting their Invoice, paid the amount of R750.00 into their account on 10.1.14 After that, Livewire never contacted me, nor finished the additional +- 3 metre accessible section. Unfortunately, due to numerous pressing issues which life brings, I failed to contact Livewire again, and got someone else to do the additional installation.</p> <p> </p> <p>I did contact Peter Reck i September to request a refund of my R750.00 plus interest, but he is now playing games, pretending not to have received my e-mails, and obviously intends doing this until January 2017, when this matter prescribes.</p> <p> </p> <p>As a pensioner, I would be very happy to get my money back, but would like others to know that should they use Livewire, and have any problems, that they will be dealing with someone who displays no interest in customer service. His lack of integrity and honesty is shocking and despicable.</p>