Livestanable never worry about their customer just worried about making money

I had order a item from them and was told that the item would take 2-5 days to deliver to me. i kept checking up on the item and didn’t get much feedback at all. I had called the number for a query and was told that I would be called back but was never called back. I eventually got a hold of someone via the online chat app and they gave me an email address for a person that would be able to help me. when the person did get back to me I was told only then after 5 days of waiting that the item was delayed from the docks. I asked why was the item not already on its way to me and was told that it would be sent to me the next day. I again waited and nothing came to me. up until now, I do not have a tracking number for the item nor do I even know when I will get the item. this is the first time I am dealing with this supplier and this will most probably be the last. they don't care about the customer and they don't even feel the need to compensate the customer for the bad service and the mistakes on their side as well. I am at this point regretting why did I ever order this item from them I feel like if this is how is am going to be treated before the item is even delivered to me how will I get support should there be a problem with the device.