Charged more that what was advertised at checkout

I purchased a Dyness BX51100 battery 20 March 2024. On the site it is advertised for R 19 999.00. When i paid i was charged R21,713.92. I sent an e-mail to *** advising them of this and i also called them. I was advised that this was a problem that will be resolved very quickly.

Today is the 28 March 2024. I have sent 2 follow up e-mails with response. I have called LiveStandable without getting any assistance. This is a very bad company to buy from as there is absolutely no after sales support.