KS
Kash S
1 reviews | Active since Jun 2020
14 Jul 2020, 08:19
Do not buy from livecopper
They deliberately sell items that they cannot supply (This was confirmed by their employee who told me that they were having problems with their supplier recently as their supplier cannot supply them the items). They will not contact you to inform that the items cannot be supp**** and will not respond to your emails. You will have to phone in to find out that they cannot obtain the items from their supplier. At this point they are aware that the items cannot be supp**** but will continue to sell the items on their website to swindle more money out of customers. After canceling the order you will not receive a refund (I say this because at the time of writing this review I have not yet received my refund).
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Replies (1)Livecopper's replyOfficial
14 Jul 2020, 09:33Dear Kash, your rating is not unfair. All of your frustration experienced could have been avoided had we only communicated the supply chain issues experienced, upfront. We assure you that we do not swindle our customers and your refund has since been processed. Yours sincerely. Team Livecopper.
Livecopper's reply14 Jul 2020, 09:33
Official
Dear Kash, your rating is not unfair. All of your frustration experienced could have been avoided had we only communicated the supply chain issues experienced, upfront. We assure you that we do not swindle our customers and your refund has since been processed. Yours sincerely. Team Livecopper.
