1 reviews | Active since Jun 2017
Misinformation about Little LogBook. Totally uncustomer centric response from founder.
NOWHERE on the internet, on the specs, anywhere.... does it say that this software does NOT work with Mac. This is against the terms of the Consumer Protection Act, which says that all material information must be in clear language and stated up front. I drove 24 ks to Macro (48 there and back) to buy it. Apparently, it says so ON THE BOX. This means that the consumer only finds out that it only works with Windows when you get to the shop or you have the product delivered. I did not look at the box as I had done all my research on the Internet. The ONLY place on the internet that it casually mentions that the software does not work with Mac is hidden in the FAQs where you are blithely told to "get hold of a copy of Windows". I spoke to the founder, Andre Swanepoel, who told me "Some guys use their wife's computer". I asked for a refund, he said I must take it to Macro. I asked him to put on the website a big sign that says: Only for Windows users. He was defensive and basically said no. He did write me a letter saying he will tell Macro I'm coming to return the product. I'll expect a welcome party from the CEO of Macro, who will no doubt rush me through the queue to get my refund as Andre has kindly sounded the alert.
