Waiting more than a year for a refund on goods not delivered! Still no refund received.

In March of 2019 I saw and ad on facebook for the most beautiful playhouse. We decided to order it for my daughter's second birthday, way ahead of time as she was about to turn two, that July.

Everything went according to schedule and I paid a deposit of R4080.00 and awaited delivery and installation. We prepped the backyard and my daughter was stoked to receive her playhouse.

Communication became a problem round about installation time. Having my husband take of work on installation day only to have our phone calls left unanswered. Eventually we were told that the supplier has some sort of problem and that we should direct any further communication to him as out deposit was already paid over into his account.

In my opinion, if you buy a stale bread from Checkers within the best before date, you return your problematic bread to Chekers for example... checkers will not tell you to contact "sasko sam". (Example).

Needless to say, it's been more than a year of going back and forth. It is only as soon as I vent my frustration to social media that we seem to be met with more EMPTY promises. And this also results in her blocking you from the page. In our last communication, the owner, Carin Jonck advised me that a payment arrangement is being drawn up by her attorney and we will be reimbursed. I am still waiting.

She is currently running a baby competition now and has changed to name of her facebook page a little.

Please do your homework before falling in a trap! Read the reviews, I am not the only victim.