Very bad service, no after sale follow up.

<p>We bought a car(Toyota Fortuner) from Lisa Bank, We were told we would receive our car papers the following week, we didn't. After two weeks we contacted Lisabank only to find out that Nathi (the consultant that assisted us) no longer works there. After calling numerous times and being told to hold every time I called because the person I had to speak to was in the loo, I finally spoke to a lady named Rumbi who made it clear to me that it's not their fault that Nathi left without handing our "account" to them to handle, this was on a Tuesday, I was told to call again on Friday. When I called I was told the paper will be ready the following Thursday, which it was.</p> <p>Today we driving across the border, when we got there they requested for a letter from the bank confirming change of ownership, we called the bank and the bank knows nothing about the change of ownership even though we called them last week to update the number plate details Lisabank had to update them. We called LisaBank and spoke to the same lady (Rumbi) who said "I can't find anything but I see it wasn't changed".. We asked her for a way forward and she hung up. We are waiting at the border, hoping she will be in a better mood when we call again. Trust Lisabank Wynberg will ruin your plans and turn your life upside down.</p>