ET
Eon T

1 reviews | Active since Aug 2018

28 Aug 2018, 11:10

Lisa Cars Pathetic Service

They were fast to sell the Kia Sportage to us when we wanted the car but has been nothing but issues since we took delivery of the car

1st Issue the very next day the battery dies on me on way to work so under stress I go replace the battery, kept the invoice and then my wife takes the car in as will see later in review and they refuse to except responsibility of the battery dying as they did not have proof that old battery was faulty. I put a new battery in as I needed to get to work and not be delayed but they will not accept responsibility of faulty battery.

2nd issue Roadworthy - So after taking delivery of the car I did an inspection. They say the car passed roadworthy but following issues. Tyre thread below needed for Roadworthy, front right light not working.

3rd Issue, rattle from the rear end of the car not sure what it is

4th issue, Alternator light that comes on intermittently

So my wife takes the car in to Lisa Cars Edenvale and they agreed to fix most things. the rattle the alternator light the front light and the balancing of the car.

They say to her it will take an hour or 2 to fix the car and my wife rocks up at the mechanic and now it going to take longer than 2 hours and because Lisa Cars has stuffed up they will not even provide a courtesy car for her as she runs a company and it is now a loss of income for her and Lisa Cars wants to do the least to help out. I personally think this is pathetic of them and they need to be reported. Maybe listing them here they will see that I am serious when I say I will take them to the media.

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Replies (1)
ET
Eon T's update28 Aug 2018, 15:30
Reviewer Update
LisaCars has offered to replace car, waiting on finalization of the 2nd car for change over