Extremely Bad Customer Service

On the day of signing the contract, the F&I handed us over to a junior who was up and down due to questions we had. Then changes were implemented on the contract that we wanted. the F&I rushes off without finalising the final payment of the deposit. Then we getting calls on the Saturday for the deposit, etc. Now we have the fight to get the licence disk from the Lisabank. So many people give you there name and are going to call you back. Humph, no one calls back from Lisabank! Not even Mae, the Manager, who I have left numerous messages to call me. She is either in a meeting, gone to lunch or today left early. The vehicle was registered on our name on 4 January 2018, today is the 12th and no licence disk. No one knows where it is. Alan, a Manager, who i spoken to before and who promised to call back as he has done today, still hasn't called back. I phoned now and guess what, he is gone.

Lisabank doesnt have an after sales services that you can shout about. They really need to sort out their after sales service because they are ridiculously pathetic. I have 3 people who i would have referred to them to buy cars but that is never going to happen now.

Good quality car that i bought but the service ......... Leaves more than a lot to be desired. Judging by how we have been handled since buying the car, I don't think they even care about a review on Hello Peter.

The system makes you rate the business so I have to give it a 1 star but they are not worth that star.