GM
Graziella M
1 reviews | Active since Apr 2019
04 Apr 2019, 17:13
Shocking service at Lisa motors Wynberg
Unprofessional. The after purchase service is shocking . They sell cars that are not in good condition. We bought a Hyundai H1 last month , it broke down after 5 days, it has been in their garage for repairs since then , and we are losing business everyday with our shuttle service. I have repeatedly called on them to find out whats happening to no avail . The car has extensive problems. Bottom line. Paying installments and insurance on a vehicle we do not have. And still no solution to date from their side. Never again. Shocking service.
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Replies (1)LisaCars's replyOfficial
09 Jul 2019, 11:56Good Day. We have assisted you since day one of the complaint. As discussed, when the vehicle's engine light went on your driver was supposed to stop the vehicle immediately and not continue driving it until the turbo blew. However, we still assisted in repairing/replacing the turbo at our own cost.
LisaCars's reply09 Jul 2019, 11:56
Official
Good Day. We have assisted you since day one of the complaint. As discussed, when the vehicle's engine light went on your driver was supposed to stop the vehicle immediately and not continue driving it until the turbo blew. However, we still assisted in repairing/replacing the turbo at our own cost.
