1 reviews | Active since Oct 2020
Lisa cars Route 24
Lisacars Route24. Awful experience. No customer service. They have your money, and don't car about after sales service. Bought a Hyundai Grand10 from. When signing the papers they disputed the trade in they gave on our car. Said there was no full service history and the aircon didn't work. The car was serviced regularly, and we disclosed that the aircon never worked properly from day one. We had bought the tradein vehicle from Lisa cars Bedfordview.
The new vehicle brake lights didn't work, and front tyres were smooth and one wheel only had 3 wheel nuts@ How it passed roadworthy, Heaven knows). They advised they would replace one tyre , and do the wheel alignment today, as the car was pulling. Once at the wheel alignment centre , the gentleman there advised that our vehicle was the 90kms ago for wheel alignment, and Lisa Cars was advised to replace 2 tyres, and that the Right shock is slightly bent.
Evenn with the wheel alignment done the problem will still be there. They never took the advise,of the fitment centre. Where do you hear of only replacing one tyre? Well they took a wheel nut off another vehicle and put it on ours. The fuses were not replaced , after an hour of sitting there with no one asking who/ what we were waiting for , they advised that they had sent someone to go buy the fuses. Absolutely worse experience, they will never see us again, after being assured by Robbie yesterday " they will sort us out". The fight for the shock being fixed will resume on Monday. They don't know this family, ww fight for our rights. There was nothing wrong with the car we traded in, and this is what we get.? Disgusting. Nobody takes responsibility there, no one to account for anything. Very sad state of affairs.
Will never see us again.
