FAULTY CAR

On 22 August 2026 we went to Lisa cars in Kempton Park. We went to purchase a secondhand VW Polo from them. We took over the car after signing all paperwork under the impression that it is 100% with no problems. We (myself, daughter and 2 year old granddaughter) undertook the long trip home (Johannesburg to the Kwa-Zulu Natal South Coast)when we got in the passenger front seat was damp and I mentioned it to the sales person, I decided to put a towel on the seat and start our journey. When we stopped at a service station the driver seat also was damp and I only discovered this after travelling a bit . We were woman alone travelling home thinking we will have an uneventful safe trip. As we started our trip home we had a flat tire and had to find a service station, turns out we had a nail in the wheel which was temporarily fixed with a gater. We phoned the company and they assured us to carry on with our trip the gater will hold fine and then we can talk about fixing the problem once we're home. When we finally got on the N2 at 20:00pm just +- 80 km from home whilst driving our tire burst and we had to stop next to the road in the dark we were stuck and this put us in a very dangerous situation as 2 women and a todler and was luckily assisted by a couple in changing the tyre.

When we finally arrived home the car was checked over by a mechanic who discovered the following faults on this suppossed Good condition car.

Faults found The front window has small cracks The right hand side passenger window winder is missing parts The wheel allignment is out The gear lever pops out as you are changing gears The window wiper in the front is perished The dashboard lights flicker when on The dashboard itself is cracked as if someone removed it It has an oil leak this is just a handful of faults we experienced.

Please note all these mistakes were picked up after we left lisa cars and more faults was dicovered the next morning after we got back home. We are well aware its a second hand car and there might be minor mistakes but this is bad. We contacted the company and reported to the problems, they said we can return the car to them, AT OUR ;OWN COST, or we can pay for someone to come down and fetch the vehicle but we must also pay his traveling costs. This is unacceptable and very sad.If it wasn't for the grace of GOD we would not make it home safe