Debit Date which has been on request to be updated but not updated

<p>I took a car service plan as well as a warranty plan with Liquid Capital since the 30/01/2017 I was told that I was going to receive my two policies in 15 days which did not happen, I eneded up calling many times to request for the contract.</p> <p>The debit went through on the 25 March 2017 for the SAWarranty policy, then the 360 service plan policy the debit went through on the 31st March 2017, I called in and wanted to know why the debits of these two servies didnt get debited on the same agreed dat (25th of every month), the consultant advised that she has submitted my query and the issue has been resolved.</p> <p>On the 2nd May 2017 the amount was debited from my bank account for the 360 (MOTO ********** 8 )service plan.</p> <p>I am very annoyed that even when I requested that changes be done no one prioratised this issue, I even received an sms that my query has been resolved what is the point of agreeing to a contract and then you decided to choose your own debit date.</p> <p>I have also noticed this reference number on my bank statement MOTO ********** ********** , which is completely different from MOTO ********** 8 which is in my contract document.</p> <p>Please advise before I block your company from debiting into my account month end instead of the 25 of every month or Look for another car service plan else where if my quieries are not of importance to your consultants</p> <p> </p> <p>Annoyed Client</p> <p>Mathabo</p>