Synchronise your Billing Cycle to the Months ! Both IT and Accounting

Rating their Zambia Branch. The service is alright. No problems there. Where I have problems is their billing. 1. I used to pay by bank transfer and then the company advised me to use their APP now their APP doesnt work. 2. The service is prepaid ( I dont have any problem with that) but they dont have a permanent payment date. The payment due date is after 28 days. Now we all know that most months have 30 or 31 days (except feb), so the payment due date moves everymonth and those extra 2/3 days actually amount to almost another month, so there are 13 payments in a year not 12. 3. As a prepaid system it means you pay for the next month, however when they bill they bill for the previous month. 4. Recommendation they get their accounts people and their techies to sit together and synchronise the billing ( they can learn from Multichoice, MTN, Airtel if they dont know how)

Im actually tired of engaging the Zambia office so I have come here.