Part 2: Liquid Telecom (Neotel) - Bad lines and dropped calls

I wrote an article on the bad service from Liquid Telecom (Neotel) and the Channel Manager reverted via email. The issue with the lines are still being investigated (following 3 months of issues and reporting) . He also stated that he needs time to discuss our invoices with his team (we were paying and not receiving proper service) . Lastly, he stated that we should have recorded the time, telephone number and dates that the calls were dropping. (A recruitment agency does not have time in the day to be recording such information as the phone lines ring continuous. He advised that he will revert on Monday, 23rd April 2018. So, lets wait and see.