Liquid Telecoms - completely *********** and arrogant.

I have had the misfortune of having to deal with Liquid Telecoms for the last 11 months trying to sort out an overcharge on our account. We provided the required notice period last year to terminate our service with them as of the 30th November 2019 as we were moving premises. This service was then taken over by the company that moved into the premises. Over the last 11 months, we have been constantly battling with them as they continued to bill us for a service that we were not using or could use. This culminated today with a call from a Mr Tshepo Msimango to my accounts lady in which he was very arrogant and would not listen to reason. I followed up with an email, once again stating the fact, and stating that I was no longer prepared to continue engaging with them as it was not our problem that they were not able to do the correct administration on their side. I have just received an email advising that they will be handing the matter over for collection.

Talk about a waste of time and energy. I will ensure that we and any future business I am involved in never deal with this company again.