Shame on Liptronics

Worst ever client service experienced. And Liptonics being Samsung’s ACCREDITED Service Centre in the Cape. Complete disaster. Phone not being picked up. Drove to site, only to find out that phone was kept off hook throughout. Even when standing at counter phoning, nobody made any effort in picking up my ringing incoming calls. Not bothered to put phone back on hook upon request. A bit surprised however, with Owner calling me a few days afterwards, apologising and informing that this wouldn’t happen again as he took corrective measures. Also informing me that he and Samsung know about negative reviews. I fail to understand why Samsung hadn’t stripped them as their ACCREDITED Service Centre much sooner. Shame on Samsung as well.