LIPTRONICS - THE WORST EXPERIENCE EVER

The owner, Neels, and his employees have created probably the worst experience I have had in my life. Communication poor, customer services poor, efficiency poor. We paid them to fix our Samsung washing machine and then had to send it back again as they did not fix it properly. When it was destroyed in their fire Neels told me we then had to pay again, another R2500 or so before they would replace it through insurance. What a sham! To make things worse, Samsung have been as shocking as Neels and distanced themselves nicely by not taking nor returning my calls and emails. Unbelievable that a big company like Samsung actually allows Liptronics to be their service provider. I guess once a bully, always a bully. Both companies should be ashamed of this incident.