Liptronics - shocker of a service provider

THE worst service level ever. How Samsung can have them as a service provider is even more shocking. 4 weeks and still nothing to get a simple thing fixed on a washing machine. Best excuse, the appliance technician was stopped without a drivers license by the police - who employs a driver without a license. Samsung, this is shocking you use such an incredibly poor service provider on all fronts. Calls are never returned either by Liptronics. Samsung, take a look at all the complaints about Liptronics.