If you can, avoid using Liptronics!

Microwave went in to have a broken door clip fixed under warranty. I took it to Liptronics as advised by Samsung, it was accepted and confirmed as a warranty repair. The system job status shows that parts have arrived, the unit is under repair, and there the status has remained for 11 months. Will be 12 months in August. You call them, it rings out. You go there, face to face, and you get promises that don't come true. No communication from them whatsoever, ever! Extremely ****ed off. @Neels Van Wyk - have you read the Google and Hello Peter reviews for your business?