Bad service

Horribly unprofessional business, that couldn’t ever be bothered to answer their phone - no answering machine- or respond to a single email over the two weeks I had to deal with them. Their ONLY saving grace was the technician who serviced my machine - he was timely and professional, and very apologetic about a lack of communication. If your Samsung appliance is NOT UNDER WARRANTY... DO NOT use this business. And even if it is under warranty, ask Samsung call center to refer you elsewhere.