YT
Yolanda T
1 reviews | Active since Dec 2018
10 Oct 2023, 08:25
You wont get help from these ones. Try another legal service provider
I logged a case for legal advice on 30 September 2023 and made a follow-up with them and still no help. this happens all the time whenever I need assistance from them.
Helpful (0)
Replies (3)0
Replies (3)
LAW FOR ALL's replyOfficial
10 Oct 2023, 09:10Dear Yolanda
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
LAW FOR ALL's reply10 Oct 2023, 09:10
Official
Dear Yolanda
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
YT
Yolanda T's updateReviewer Update
10 Oct 2023, 10:46What is the point of giving details of the legal advice you need when you phone the call centre if you are still going to be phoned to be asked "How can we help you" your agents are treating us like they are doing us a favour while this is a service I am paying for
YT
Yolanda T's update10 Oct 2023, 10:46
Reviewer Update
What is the point of giving details of the legal advice you need when you phone the call centre if you are still going to be phoned to be asked "How can we help you" your agents are treating us like they are doing us a favour while this is a service I am paying for
LAW FOR ALL's replyOfficial
10 Oct 2023, 12:03Dear Yolanda
We confirm that you have spoken to one of our managers, Mr Muwe, and have been provided with a way forward.
We thank you once again for highlighting your concerns and providing us with an opportunity to discuss the same.
Yours in Law,
LAW FOR ALL
We confirm that you have spoken to one of our managers, Mr Muwe, and have been provided with a way forward.
We thank you once again for highlighting your concerns and providing us with an opportunity to discuss the same.
Yours in Law,
LAW FOR ALL
LAW FOR ALL's reply10 Oct 2023, 12:03
Official
Dear Yolanda
We confirm that you have spoken to one of our managers, Mr Muwe, and have been provided with a way forward.
We thank you once again for highlighting your concerns and providing us with an opportunity to discuss the same.
Yours in Law,
LAW FOR ALL
We confirm that you have spoken to one of our managers, Mr Muwe, and have been provided with a way forward.
We thank you once again for highlighting your concerns and providing us with an opportunity to discuss the same.
Yours in Law,
LAW FOR ALL