TR
Tshifhiwa R

1 reviews | Active since Sept 2019

14 Sept 2023, 14:40

You will know LIPCO is not worth it when your in trouble

You will know that Lipco is not worth it when you in trouble, took the platinum plus policy in 2021 got into trouble 2022 i was told that i must pay for panel of attorneys out of my own pocket when i ask why ? I was told we don't cover those cases .Only if they explained this when myself and my colleagues took this policy. I took the last policy that says i am covered for over R300 000 a year in my mind i was under the impression i am covered for everything.They will even promise to call back but they don't call , yooh i feel that i wasted my money but its fine it is a experience that all my colleagues will know about.

0
Replies (2)
LAW FOR ALL
LAW FOR ALL's reply14 Sept 2023, 15:17
Official
 
Dear Tshifhiwa

Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.

We really care about our policyholders, and always aim to provide the best legal support possible.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
Kind Regards.
LAW FOR ALL

 
TR
Tshifhiwa R's update15 Sept 2023, 13:19
Reviewer Update
LIPCO rep**** and i was told that my case has no merit i am going to pay out of my own pocket for the attorneys .Who decide weather your case has merit or not LIPCO decide.This is a lesson that i had to learned the very hard way.