HH
Hendrikus H

1 reviews | Active since Feb 2015

18 Jan 2017, 14:22

Worst service delivery ever!!

<p>I've had an issue which I've been trying Lipco to resort for a long time. I've had to continuously ask them what is the situation and if there is any developments. Almost everytime I contact them my case has been handed to someone else who promises to get back to me, but they never do. My case number is C7587-9-2016 .</p>

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply18 Jan 2017, 14:56
Official

Hi Hendrikus,

Thank you for taking the time to write to us about your experience. We are sorry to hear that you feel we've let you down. We pride ourselves in providing fast, efficient but most of all caring service so we take your complaint very seriously.

We have lodged a formal complaint on your behalf so that we can investigate what went wrong, and ensure it doesn't happen again. Cwayita Vellem from our Client Experience Department will be in touch soon to ensure you get the service you deserve.

Sorry for the inconvenience.

Yours in Law.