WORSE COMPANY ON EARTH!!!!

I am not putting out a long story I am just warning hard working people not to waste your money on this company. They drag out your claim for two years then they tell you that you did not have a written agreement so your claim is declined. This, after providing quotes, invoices, statements etc because these are no legal documents according to them. This is not said in their policy but they will reject your claim based on this. They give you a bunch of poorly qualified legal assistants to address your matter and they provide little to no expertise. They mediate and if mediation fails they reject your claim. This after dragging it out for years so that they can collect your money. Please do yourself a favour choose an ethical company and not this bunch of ******! I had a simple case of a man taking money for a job he quoted and he literally ran away with my money. They refuse to assist in this matter because there was no WRITTEN AGREEMENT. What the hell is a quote? An invoice? A statement ? Never have I ever dealt with such a terrible company!!