KJ
Kaveek J

1 reviews | Active since Sept 2011

23 Nov 2017, 14:01

Why do I have to come here to complain before I get your attention - kindly cancel my contract

Yet you take R500 a month from me with a smile but I must beg you to return my calls or do a follow-up.

Please cancel my Lipco Business Cover policy. It is only the second month and I honestly feel like I am better off without spending this money only having to chase you for what you are getting paid for.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply23 Nov 2017, 14:26
Official

Hi, Kaveek.

Thank you for taking the time to write to us! We're sorry to hear that you are struggling to get a hold of us and understand that you are disappointed.

We've sent your complaint to our Client Experience Department, to look into what went wrong. This is not our standard of service - we respond to our clients as quickly as possible.

Our Consultant, Amaan Phiri, will be in contact shortly.

Sorry for any inconvenience.

Yours in Law.