RP
Ryan P
1 reviews | Active since Jun 2023
07 Jul 2023, 09:26
Very poor communication and service .
Very poor communication .I receive replies to my emails after 10 to 15 days . When I ask for the complaints department I am constantly ignored and a call back is left for my lawyer . In the beginning I received great service and I thought it would always be like this but here I am a very very disappointed customer
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LAW FOR ALL's replyOfficial
07 Jul 2023, 09:50Dear Ryan Pillay
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us.
We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you as soon as our team has investigated and given us feedback.
Kind Regards
LAW FOR ALL
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us.
We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you as soon as our team has investigated and given us feedback.
Kind Regards
LAW FOR ALL
LAW FOR ALL's reply07 Jul 2023, 09:50
Official
Dear Ryan Pillay
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us.
We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you as soon as our team has investigated and given us feedback.
Kind Regards
LAW FOR ALL
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us.
We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you as soon as our team has investigated and given us feedback.
Kind Regards
LAW FOR ALL