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Patrick M

1 reviews | Active since Dec 2020

11 Aug 2022, 09:14

Useless Absa bank complaints line and law for all

I have been struggling with Absa law for you for more than two months just for them to appoint a lawyer to claim back to my belongings . my policy no ***2

Poor poor service they are actually useless you cant even speak to youe lawyer instead you are being you are going to be called back and you will never receive the call back Absa complaints lines isn't answered

I'm disgusted to say the least , ABSA is just milking our contributions and fail to meet their clients expectations

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply11 Aug 2022, 10:26
Official
 
Dear Patrick.
 
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down. 
 
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
 
 Kind Regards.
 LAW FOR ALL