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Mercia M

1 reviews | Active since Sept 2017

07 Sept 2023, 20:57

Unprofessional

Please kindly provided feedback as to what is happening with my matter and I don't want to hear about backlogs from NCR and that my matter is been closed . How do you closed an unresolved issue that I myself made the steps and calling about . I wonder why we still pay for no NCR is having a backlog and Kwezi explained that to me . I just want a conclusion not to be left puzzled.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply08 Sept 2023, 09:59
Official
Dear Mercia

Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.

We really care about our policyholders, and always aim to provide the best legal support possible.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
Kind Regards.
LAW FOR ALL