1 reviews | Active since Jun 2017
Unjust Treatment by Law for All
I initiated a gold policy with Law for All back in March 2023, faithfully meeting every monthly payment obligation. In this time, I've filed four cases, including one civil and two labor-related matters. Shockingly, I discovered a significant waiting period only a month before my CCMA proceedings, a detail that was never transparently communicated.
Compounding the frustration, I lost my job in November 2023, and despite paying my policy every month with no mispayments or reverse payments prior to losing my job, Law for All's services boiled down to sporadic email exchanges and brief phone calls. Upon requesting an alternative payment method during my unemployment, I suggested making temporary cash payments until a new deduction plan could be arranged. Astonishingly, they rejected this request, promptly canceling my policy without consent.
The credit granted for December 2023 and January 2024, while appreciated, does not overshadow the lack of communication and the abrupt policy cancellation. Law for All's promise of expertise and care seems nothing more than a facade. So just to be clear, I was...
1. Dropped a month before CCMA proceedings due to an undisclosed waiting period.
2. Policy canceled without consent when seeking an alternative temporary payment solution.
Feeling misused and ******, I've paid months for sporadic advice and brief 5-minute calls. My initial positive review now serves as a stark warning to others about Law for All's questionable practices.
"Unique benefits With LAW FOR ALL, you’ll know you’re dealing with experts who care about your legal problems and want to help you remove the stress and strain of dealing with legal issues"
This is a blatant lie. Thank you for kicking a dog while its down, in the name of Justice.
Dear Kenneth
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Yours in Law
LAW FOR ALL
Dear Kenneth
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Yours in Law
LAW FOR ALL
