ML
Monyatse L

1 reviews | Active since Aug 2020

10 Jan 2024, 13:25

UNHAPPY LIPCO CLIENT

At First when i was joining LIPCO i thought all my legal matters would be at the right hands but now i believe is true when they say people say all they will do is to find a way not to help you. they priority is not to make their clients happy but to deduct subscription fee.

i was under debt review some times back and it was cleared last year 2023, but to my suprise it seems some of the bereau were not updated, i realised that now, like this year 2024 while i already joined LIPCO 2023 july/august. what i thought now was that LIPCO being my current Legal Firm would assist me but im told because matter happened before i joined them they would not assist me. i joined them knowing very well that i was not carrying forward any legal matter to them to assist with, but to my suprise this has just came out recently. meaning i should now go look for legal firm to assist me with these hence im paying LIPCO subscription of platinum plus every months.

is really frustrating to go and (look )pay another law firm while im paying LIPCO every months.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply25 Jan 2024, 11:37
Official
Dear Monyatse

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.  We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently.

Yours in Law
LAW FOR ALL