LS
Lindiwe S
1 reviews | Active since May 2021
26 May 2021, 17:16
Unhappy about the service I received from Law For All.
I was involved in a car accident on the 8th of June 2018. I contacted law for all to assist me claim for the damages for my car, the case was dragged until this year (2021)to be told they can't locate the defendant and I have to hire the extended services and this should be done before the 7th of June because after the 7th the case would be 3 years and I might not be able to get my claims I feel like my case was not handled well I was referred *********** lawyers because if they had handled the case well we would have known that the defendant can't be located this is just the slap on my face I'm really disappointed.
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Replies (2)
LAW FOR ALL's replyOfficial
27 May 2021, 08:22Dear Lindiwe
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
A member of our Client Experience Team will be in contact shortly to look into your concerns and ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's reply27 May 2021, 08:22
Official
Dear Lindiwe
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
A member of our Client Experience Team will be in contact shortly to look into your concerns and ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's replyOfficial
27 May 2021, 11:15Dear Lindiwe
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We hope the conversation with Nevallisha Jacobs brought you some clarity on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL
LAW FOR ALL's reply27 May 2021, 11:15
Official
Dear Lindiwe
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We hope the conversation with Nevallisha Jacobs brought you some clarity on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL