LN
Lindani N
1 reviews | Active since Apr 2021
14 Oct 2021, 19:25
********* behavior
I wrote a review about how ********* this company is few months back which subsequently I cuncelled my policy with them. Last month I gave them my bank details and all my contact details, I regret to report that until today I have not received my money back that they took after cuncelled my policy. I need my money back. All payments I paid to this company were not called for as I did not enjoy having this policy for years.
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LAW FOR ALL's replyOfficial
15 Oct 2021, 10:35Dear Lindani Ntwaka, Thank you for taking the time to write to us about your experience. We're sad to hear that you feel we've let you down when you needed us. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. Keeping in mind that each LAW FOR ALL policy has its own terms and conditions. A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused. Talk to you soon!
LAW FOR ALL's reply15 Oct 2021, 10:35
Official
Dear Lindani Ntwaka, Thank you for taking the time to write to us about your experience. We're sad to hear that you feel we've let you down when you needed us. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. Keeping in mind that each LAW FOR ALL policy has its own terms and conditions. A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused. Talk to you soon!