1 reviews | Active since Sept 2011
Trying to go onto the Corporate Legal Cover for months now
And I truly do not understand why I have to chase you to pay you money for cover. I have been a Lipco member for almost 10 yrs and am on Platinum status. Why do I have to chase you for the past few months to join your Corporate Cover policy?
If you have too many customers to handle then I'll take my business elsewhere. No train-smash for me
Also considering I have been trying to join for months now with proof that I made the efforts - I would be highly upset if my cover is not with immediate effect due to delays and loopholes in your business model.
Regards, Kaveek
Hi Kaveek,
Thank you for taking the time to write to us about your experience.
Unfortunately, we haven't actively been selling our Business Legal Product over the last few months, as we've been working hard to improve our offering. It's undergoing a revamp so it can be the best it possibly can. We're sorry that this wasn't communicated to you. We wouldn't want any of our clients to feel like they have to chase us!
The good news is, we're finalising our Business Legal Product as we speak, and it should be available in the next couple of weeks.
Our Client Experience Consultant, Harry Njadila, has been in contact with you and will keep you in the loop.
Sorry for the inconvenience.
Yours in Law.
Client Experience
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Hi Kaveek,
Thank you for taking the time to write to us about your experience.
Unfortunately, we haven't actively been selling our Business Legal Product over the last few months, as we've been working hard to improve our offering. It's undergoing a revamp so it can be the best it possibly can. We're sorry that this wasn't communicated to you. We wouldn't want any of our clients to feel like they have to chase us!
The good news is, we're finalising our Business Legal Product as we speak, and it should be available in the next couple of weeks.
Our Client Experience Consultant, Harry Njadila, has been in contact with you and will keep you in the loop.
Sorry for the inconvenience.
Yours in Law.
Client Experience
***