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BM
Bheka M

1 reviews | Active since May 2017

09 Mar 2023, 08:27

This Law For All is so useless and unprofessional

This Law For All is so useless and unprofessional I'm paying over R200 for over 10 years being member of this nonsense, I've given them over 30 cases not even a single case was resolved, they can take over a year to give you a feedback about your case until you forget, the so called Legal advisors are so rude I have 4 pending cases with them that already taken over a year, they just rejected my labour matter for unfair dismissal with no valid reasons, im really fed-up with this nonsense. People mustn't join this thing, current member must cancel their policy they don't respect or value clients they treat us like trash

0
Replies (5)
LAW FOR ALL
LAW FOR ALL's reply09 Mar 2023, 09:12
Official
Dear Bheka

Thank you for taking the time to provide feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down. 
 
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
 
Yours in Law,.
LAW FOR ALL
BM
Bheka M's update09 Mar 2023, 09:19
Reviewer Update
I've been sending my complaint at Law For All over the years, not one not 2 but many and you people never take me seriously as your clients
Even this response it's another strategy to show Hellopeter viewers that you care while we know the truth you definitely don't care, this is not my 1st review or 2nd and you responded like this before nothing was solved instead it's worse and worse everyday
It's a shame, to pay so much money for such kaak
BM
Bheka M's update09 Mar 2023, 10:48
Reviewer Update
I knew that this response was **** and not honest
I just received a call from Complaints, another useless lady telling me that Law For All can't do anything I must appeal, appeal what 😳 this is bull****, you people are ******** and *********
LAW FOR ALL
LAW FOR ALL's reply09 Mar 2023, 12:58
Official
Dear Bheka

Thank you for writing to us about your experience.
 
We can understand that you are disappointed to have been told that your lawyer can't assist you in your matter. We remain committed to providing the best legal care in South Africa, but the terms and conditions of your policy have to guide us. Just like with any other insurance policy you have, there are certain limitations, and matters which unfortunately do not enjoy cover. Should you like us to refer you to a lawyer at your own but reduced cost, please get in touch with us.
 
Again, thank you for taking the time to express your thoughts and feelings, allowing us the opportunity to gain insight into your concerns.

Yours in Law,
LAW FOR ALL
 
BM
Bheka M's update09 Mar 2023, 13:15
Reviewer Update
That's response says nothing, it's not addressing my issue as usual
I'm saying again you people are useless and ********
Why must I pay a lawyer when I payed thousands of Rands already to you, this is nonsensical