1 reviews | Active since Mar 2018
They did not show up when I needed them
Lipco was supposed to represent me during a dispute with my employer but they failed to do so on more than one instance. They failed to be present at my disciplinary hearing; they failed to be present when I was ********ly dismissed and they failed to be present when my case was taken to the CCMA. When I called Lipco prior to my appearance in court I asked them who will represent me and they told me that there is no one who can represent me, yet they are my lawyers. Furthermore, on the day of my trial when I called them again, they informed me that I will get a lawyer to go with me to court but alas I had to stand in front of a judge without representation.
The blatant disregard of Lipco for it's clients is the ugly reality of what marginalised South Africans like myself face when dealing with the law. I paid my rates to get a fair representation but Lipco has failed to come to my aid.
I would like an investigation to be launched against Lipco for gross negligence of my case.
Dear Mapaseka,
Thank you for taking the time to write to us about your experience. We're sorry to hear that you feel we've let you down. Our goal is to make the law accessible and affordable for ALL South Africans, and we work hard to send our clients' fears, worries, and stress packing!
We take everything you say to heart and have lodged a formal Complaint on your behalf. Ms. Cwayita Vellem from our Client Experience Team will be in touch shortly. She will look into your case and investigate what went wrong.
We're sorry for any inconvenience caused.
Should you wish to get hold of us at any point, please don't hesitate to give us a call on ***.
Yours in Law.
LAW FOR ALL
Client Experience Department
Dear Mapaseka,
Thank you for taking the time to write to us about your experience. We're sorry to hear that you feel we've let you down. Our goal is to make the law accessible and affordable for ALL South Africans, and we work hard to send our clients' fears, worries, and stress packing!
We take everything you say to heart and have lodged a formal Complaint on your behalf. Ms. Cwayita Vellem from our Client Experience Team will be in touch shortly. She will look into your case and investigate what went wrong.
We're sorry for any inconvenience caused.
Should you wish to get hold of us at any point, please don't hesitate to give us a call on ***.
Yours in Law.
LAW FOR ALL
Client Experience Department
Dear Mapaseka.
As mentioned, we have lodged a formal complaint on your behalf to investigate the matter and address all your concerns. Ms. Vellem is very caring and gets many compliments for the way in which she assists Clients.
Ms. Vellem has been trying to give you a call on ***. She will try again. Alternatively, please send us your alternative contact details.
Yours in Law.
Dear Mapaseka.
As mentioned, we have lodged a formal complaint on your behalf to investigate the matter and address all your concerns. Ms. Vellem is very caring and gets many compliments for the way in which she assists Clients.
Ms. Vellem has been trying to give you a call on ***. She will try again. Alternatively, please send us your alternative contact details.
Yours in Law.