1 reviews | Active since Jan 2018
That Cwayita Welem is NO HELP
I sent you guys a fax on the 09/02/2017 (attached on the email I just sent to Cwayita on the 09/01/2017 )to downgrade my policy till today you have not done that.
I saw someones complaint on HELLO PETER with Cwayita email (also attached on the email I sent her on the 09/01/2017) The first email i sent on the 16/03/2017 .I then recieved an sms telling me that I will be downgraded and refunded but till today that has not happened. I have not been dowgraded and I want my refund as soon as possible.
Now i am writing HelloPeter then ask for a lawyer at Lipco to speak to Lipco to downgrade and refund me my money from March 2017.
Regards Bonga
Policy number ********** 8
Hi Bonga,
Thanks for taking the time to write to us. We're sorry to hear about this and will get it resolved as soon as possible.
We've lodged a formal complaint on your behalf, and Amaan Phiri from our Client Experience Team will be in contact shortly. He will investigate the matter and determine what went wrong.
We're sorry for the inconvenience.
Yours in Law.
Hi Bonga,
Thanks for taking the time to write to us. We're sorry to hear about this and will get it resolved as soon as possible.
We've lodged a formal complaint on your behalf, and Amaan Phiri from our Client Experience Team will be in contact shortly. He will investigate the matter and determine what went wrong.
We're sorry for the inconvenience.
Yours in Law.