SP
Sibongile P

1 reviews | Active since Apr 2015

03 Nov 2022, 16:19

Thank you Ane Van Zyl and Thandekile Plaatjie for your Exceptional Service!!!

In a world where it is easier to complain, I would like to take the time and do the complete opposite and compliment the two amazing ladies for their exceptional customer experience and excellent service. I had been unfairly blacklisted by a Financial Institution. I reached out to Ane and Thandekile for assistance. The case dragged from 2020, with the Financial Institution failing to respond to our emails and calls, they patiently guided me and escalated to NCR and later to the ombudsman. This had an impact on my credit record as i could not apply for any loans. With Thandekile and Ane's assisted, this matter has been resolved and the company was removed from my Credit Bureau profile. This has had a huge change in my Credit Score as it has increased and bettered my chance of applying for a home loan and buy a home for my kids. Thank you so much for your constant updates, patience and friendly service. I am recommending Law For You every chance I get to all my friends, colleagues, business associates and family. Thank you so much for your exceptional service, I truly appreciate your help. Hope you get the recognition you deserve not only did you work with such great professionalism, but you also showed that you passionate and love what you do. I encourage you to keep up the good work.

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply04 Nov 2022, 08:07
Official
Dear Sibongile

Thank you for taking the time to write to us and for sharing your feedback. We're glad that we could be there for you, when you needed us.
 
We're always ready to provide the caring legal support you need, so don't hesitate to push on our buttons if you need us!

Yours in Law,
LAW FOR ALL