sB
stewart B

1 reviews | Active since Aug 2017

03 Aug 2017, 16:24

Struggling to submit a case - Unprofessional service

<p>Why is it so difficult to submit a case to LIPCO. Tried calling them, but the phone just rings or a telephone number do not exist response.</p> <p>I am struggling for days to submit a case and with so many enter promises received from LLIPCO, I wonder why I am still a member. </p> <p> </p> <p>Automated email from LIPCO received on the 31 July 2017. The LIPCO contact no. does not exists and contact on webpage just rings</p> <p> </p> <p>Dear Sir/Madam</p> <p> </p> <p>Thank you for contacting us for legal assistance.</p> <p> </p> <p>A Legal Advisor will contact you within 24 hours. Please note that should you not hear from one of our legal advisors within 24 hours you are asked to contact us on ********** 062.</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply04 Aug 2017, 09:25
Official

Dear Stewart,

Thank you for taking the time to write to us about your experience. We're sorry to hear that you have had such a hard time to open a case with us.

We're here to send your worries, fears and stress packing in no time at all.

Please note, we have been experiencing problems with our telephone system this week, and have worked day and night to get it fixed so that our clients can get a hold of us when they need us the most.

You can also contact us via our Facebook Page (@LAWFORALLZA) or send an SMS to 30838, and we will call you back.

Our Client Experience Team will be in touch soon to assist! Sorry for the inconvenience.

Yours in Law