LS
Lerato S
1 reviews | Active since Jun 2020
24 Jun 2020, 14:59
Still waiting for Refund
I was once asked to pay R5000 lawyers fees while im paying Lipco monthly, they said they will refund me even now, i was asked to send proof of payment but still even when i call they say they will call me back or the person who was dealing with ny case has left the company (policy number ***3)
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Replies (2)
LAW FOR ALL's replyOfficial
25 Jun 2020, 13:00Dear Lerato.
We appreciate that you have taken the time to write to us about your experience. Sorry to hear that your refund is taking longer than expected!
Our Client Experience Team will be in touch with you to investigate why you haven't been refunded as yet.
The LAW FOR ALL team is dedicated to providing caring service and we hope our actions will give you peace of mind.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
We appreciate that you have taken the time to write to us about your experience. Sorry to hear that your refund is taking longer than expected!
Our Client Experience Team will be in touch with you to investigate why you haven't been refunded as yet.
The LAW FOR ALL team is dedicated to providing caring service and we hope our actions will give you peace of mind.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
LAW FOR ALL's reply25 Jun 2020, 13:00
Official
Dear Lerato.
We appreciate that you have taken the time to write to us about your experience. Sorry to hear that your refund is taking longer than expected!
Our Client Experience Team will be in touch with you to investigate why you haven't been refunded as yet.
The LAW FOR ALL team is dedicated to providing caring service and we hope our actions will give you peace of mind.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
We appreciate that you have taken the time to write to us about your experience. Sorry to hear that your refund is taking longer than expected!
Our Client Experience Team will be in touch with you to investigate why you haven't been refunded as yet.
The LAW FOR ALL team is dedicated to providing caring service and we hope our actions will give you peace of mind.
Sorry for the inconvenience.
LAW FOR ALL Client Experience
***
LAW FOR ALL's replyOfficial
29 Jun 2020, 11:15Our Client Experience Team has been trying to get in touch with you on the number you provided but to no avail. Another person answered the phone and advised that they do not know you. Our team also sent an email to you, but we haven't heard back.
Please get in touch with us by calling us on ***or by sending an email to ***.
Once we hear from you, we'll continue to investigate why you haven't been refunded as yet.
Yours in law.
LAW FOR ALL Client Experience
***
LAW FOR ALL's reply29 Jun 2020, 11:15
Official
Our Client Experience Team has been trying to get in touch with you on the number you provided but to no avail. Another person answered the phone and advised that they do not know you. Our team also sent an email to you, but we haven't heard back.
Please get in touch with us by calling us on ***or by sending an email to ***.
Once we hear from you, we'll continue to investigate why you haven't been refunded as yet.
Yours in law.
LAW FOR ALL Client Experience
***