TM
Thuto M
1 reviews | Active since Jul 2020
13 Nov 2020, 09:12
Still waiting!
Hi Lipco, I have been waiting for you to return my call for the past 2 days!!
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Replies (2)
LAW FOR ALL's replyOfficial
13 Nov 2020, 09:35Dear Thato.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why your call request has not been returned and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply13 Nov 2020, 09:35
Official
Dear Thato.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why your call request has not been returned and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's replyOfficial
16 Nov 2020, 13:21Dear Thuto.
Once again thank you for taking the time to write and share your experience with us.
We hope the conversation with Nevallisha Jacobs and Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL
LAW FOR ALL's reply16 Nov 2020, 13:21
Official
Dear Thuto.
Once again thank you for taking the time to write and share your experience with us.
We hope the conversation with Nevallisha Jacobs and Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL