1 reviews | Active since Jun 2017
Refund
I have cancelled my policy with Lipco LAW FOR ALL last year February 2017 and it was still active till February 2018 and my account was still being billed and deducted. When i called and the finally cancelled and stop deducting from my account , they promised that all the deductions that they took from March 2017 to February 2018 will be refunded back to my account within 30 days but till today , each time i call they're telling me that the system is down they will call me back but they don't do such . I have been calling since march and i get this answers " I can't hear you , give me your number i will get back to u" and " the system is down , i will get back to you " .
Hi Junior,
Thank you for reaching out to us. We're sorry to see you go!
We have received a complaint from you on the 6th of March 2018, about your cancellation and the Consultant asked you to forward us the proof of cancellation for reference. We haven't yet received this from you. We kindly ask that you send same urgently so that we can look into the matter and get it resolved for you.
Our offices will give you a call shortly. Sorry for any inconvenience.
Yours in Law
LAW FOR ALL Client Experience
***
Hi Junior,
Thank you for reaching out to us. We're sorry to see you go!
We have received a complaint from you on the 6th of March 2018, about your cancellation and the Consultant asked you to forward us the proof of cancellation for reference. We haven't yet received this from you. We kindly ask that you send same urgently so that we can look into the matter and get it resolved for you.
Our offices will give you a call shortly. Sorry for any inconvenience.
Yours in Law
LAW FOR ALL Client Experience
***