LS
Lawrence S
1 reviews | Active since Jul 2018
16 Mar 2023, 11:33
****** on the high level
This is the most ****** company I have ever met, they they give black people poor service knowing they won't complain. I reported my case a month ago even today I have no feedback, I tried to complain to management they and they didn't even bother to call and ask me what's wrong, they always promise to call back but because I'm a black person they had never called they just give me this stupid reference number CL136-3-2023. If you want company that will help you with legal matters LIPCO is not one of them unless if you're white. Mr Shadlie you should have tell me that you don't represent black people man I wasn't going to force you.
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LAW FOR ALL's replyOfficial
16 Mar 2023, 12:26Dear Lawrence Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. A member of our Client Experience Team will be in contact shortly to assist with looking into your concerns to ensure that we learn from your experience, and do better. Again, sorry for the inconvenience. Talk to you soon! LAW FOR ALL
LAW FOR ALL's reply16 Mar 2023, 12:26
Official
Dear Lawrence Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. A member of our Client Experience Team will be in contact shortly to assist with looking into your concerns to ensure that we learn from your experience, and do better. Again, sorry for the inconvenience. Talk to you soon! LAW FOR ALL