BR
Bonga R
1 reviews | Active since Dec 2018
07 Dec 2018, 21:17
Poor service at Lipco
Hi guys im not happy with Lipco im a member but their service is poor i wanted them to assist me in February this year even now they haven't done anything im wasting my airtime every week trying to find out whats going on they always promise to come back to me but they never do im sick and tired of them i have been a member more than 5 years now this company know how to play with people the year is almost finished now i have been waiting for them im very disappointed in this company.
Helpful (0)
Replies (1)0
Replies (1)
LAW FOR ALL's replyOfficial
10 Dec 2018, 10:28Hi Bonga,
Thank you for taking the time to write to us. We're sorry to hear about the situation and can understand that it must be stressful.
We'd never want you to feel we've let you down or we're not here to help. We've sent your feedback to our Client Experience Team and an agent will be in touch to assist you. Please send us your ID number, so we can rectify the issue promptly.
Rest assured, we are looking into the matter and will get back to you soon.
Should you need to get in touch with us in the meantime, please feel free to contact us on ***.
Yours in Law,LAW FOR ALL - Client Experience
Thank you for taking the time to write to us. We're sorry to hear about the situation and can understand that it must be stressful.
We'd never want you to feel we've let you down or we're not here to help. We've sent your feedback to our Client Experience Team and an agent will be in touch to assist you. Please send us your ID number, so we can rectify the issue promptly.
Rest assured, we are looking into the matter and will get back to you soon.
Should you need to get in touch with us in the meantime, please feel free to contact us on ***.
Yours in Law,LAW FOR ALL - Client Experience
LAW FOR ALL's reply10 Dec 2018, 10:28
Official
Hi Bonga,
Thank you for taking the time to write to us. We're sorry to hear about the situation and can understand that it must be stressful.
We'd never want you to feel we've let you down or we're not here to help. We've sent your feedback to our Client Experience Team and an agent will be in touch to assist you. Please send us your ID number, so we can rectify the issue promptly.
Rest assured, we are looking into the matter and will get back to you soon.
Should you need to get in touch with us in the meantime, please feel free to contact us on ***.
Yours in Law,LAW FOR ALL - Client Experience
Thank you for taking the time to write to us. We're sorry to hear about the situation and can understand that it must be stressful.
We'd never want you to feel we've let you down or we're not here to help. We've sent your feedback to our Client Experience Team and an agent will be in touch to assist you. Please send us your ID number, so we can rectify the issue promptly.
Rest assured, we are looking into the matter and will get back to you soon.
Should you need to get in touch with us in the meantime, please feel free to contact us on ***.
Yours in Law,LAW FOR ALL - Client Experience